Hi - I'm Isabela.
User Experience Researcher in love with technology that shapes the world.
I got into research when I realised how obsessed I was with understanding human behaviour, needs and motivations. Since then, I’ve never looked back. I’ve explored that curiosity by working with global brands across different industries, from startups to well-established organisations.
Over time, I developed a superpower that completely changed how I approach my work: the ability to advocate for both businesses and users. I believe good research is about being able to understand and advocate for both sides. My mantra is: “There is no right or wrong, only a different perspective.”
Portfolio Highlights
Global Energy Company
ResearchOps & Qualitative Research
Scaling research practices through ResearchOps, stakeholder enablement and shared research infrastructure.
Travel & Experiences
Usability Testing & Collaborative Workshop
Helping teams gain direct exposure to real user behaviour, strengthening communication and improving decision-making through actionable, user-led solutions.